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In order to save images on AmeriCommerce when a source cart is already disabled, you’ll have to move them physically to a target server. Our service doesn’t move images but generates links to them on source servers instead, and it is necessary to choose the “Preserve product image URLs” option to make the migration of these entities possible. If this extra option is selected, you’ll need to copy the folder with images to the appropriate FTP directory of your target, AmeriCommerce store.

Here is a step-by-step instruction on how to do that:

• • Select the SFTP server type to connect your FTP to AmeriCommerce.

    In case you’re using the QuickConnect feature on FTP, type sftp://ftp.americommerce.com in the ‘Host’ field, instead of entering ftp.americommerce.com.

  • Although most of FTP clients set up the needed port automatically, we still recommend to type ”22” in the 'Port' field, to ensure the valid connection.
  • Connect to the FTP of your store, step to “My Store” and then to “www” directory.

Since this is the root folder of your store’s website, you should locate all the images here. However, if you’d like to share images among multiple AmeriCommerce stores, you’ll need to put them into the Shared Folder.

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Yes, Cart2Cart allows you to perform AmeriCommerce multistore migration. However, you need to ensure that each of your multiple stores is displayed on a “Multi-store Configuration” step of Migration Wizard. If not, most probably the Access Token you’ve entered has not rights to access some of the stores.

In this case, you need to edit your Access Token (Tools > Apps & Addons > API Apps & Integrations) by putting a checkmark in “Tokens Access All Stores” box.